Digital Product Return Policy
Effective Date: May 2, 2025
At Honor Thy Royal, we strive to provide high-quality digital products that meet your expectations. Because our products are digital and instantly accessible, we have specific guidelines regarding returns and refunds.
✅ Eligibility for Refunds
We offer refunds only under the following conditions:
- You purchased the same product more than once accidentally.
- You experience a technical issue that prevents access or use of the product and we are unable to resolve it within 7 business days.
- The product description was significantly misleading (subject to investigation and review).
Non-Refundable Situations
We do not offer refunds if:
- You changed your mind after purchase.
- You expected features not advertised in the product description.
- You downloaded or accessed the product (more than 3 pages.)
⏳ Refund Request Timeline
You must request a refund within 24 hours of purchase. Requests made after this period will not be considered.
How to Request a Refund
To request a refund, email us at [support@yourcompany.com] with:
- Your full name and email used for purchase
- Order number or proof of purchase
- A detailed explanation of the issue
We aim to review all refund requests within 5-7 business days.
Product Exchanges
We may offer a credit or exchange instead of a refund in certain cases. This will be discussed during the review of your request.
💬 Need Help?
If you're unsure about our policy or need assistance with your purchase, please contact us at leadership@honorthyroyal.com before buying.
